PROTECTION OF PERSONAL INFORMATION

The right to respect for privacy is guaranteed by the Charter of Human Rights and Freedoms and the Civil Code of Quebec. In addition, protection of personal information is provided for in the Act respecting the protection of personal information in the private sector (R.S.Q., chapter P-39.1).

Policy respecting the protection of personal information

An operator who collects personal information must:

• collect only the information required for the person's stay in the residence;
• inform the person concerned of the object of the file, the use which will be made of the information and the categories of persons who will have access to it in the residence;
• inform the person concerned of the place where the file will be kept and of his rights of access and rectification.

When storing, using or communicating personal information, the operator must:

• take the security measures necessary to ensure its confidentiality;
• ensure that the information held is up-to-date and accurate when used to make a decision in relation to the person concerned;
• obtain the consent of the person concerned to communicate personal information to a third person:
  - when the information is not relevant to the person's stay in the residence;
  - when the object of the file has been achieved;
  - to communicate personal information to others.
• ensure that consent to the use or communication of the personal information is manifest, free, enlightened and given for specific purposes for the duration of the person's stay in the residence.

To destroy documents containing personal information, the operator must:

• shred all documents containing personal information on the resident and the resident's close relatives.